We prefer to hear our client’s concerns directly, to ensure no communication is misunderstood. If you prefer to provide feedback anonymously, you can do so with this form. Please understand we will be unable to address any issues with you directly should you submit the form anonymously.

We strive to consistently provide the best experience for our clients so all feedback, complaints and concerns are taken very seriously. We appreciate you taking the time to complete and submit this form, and assure you we will use all feedback to improve our service.

Submit the Online Feedback Form or click a Multilingual Feedback Form link below to submit via email. If you prefer to contact us directly, phone 1300 13 16 19 or email feedback@nrah.com.au

Online feedback form

Multilingual feedback forms

Click a link to download a PDF feedback form in your preferred language, to submit via email.

Complaints register

All feedback and complaints will be used by NeuroRehab Allied Health Network for evaluation and continuous improvement to our service delivery and will be entered into our Complaints Register. You will not be penalised for lodging a complaint and you have the right to an advocate if you require one. Information provided via a complaint is kept confidential and only disclosed if required by law or if the disclosure is otherwise appropriate in the circumstances.